REFUND POLICY
Online businesses must clearly present their refund and return policy. For our store, which sells digital goods such as VPN accounts, game keys, subscriptions, and coupons, it is important to specify how refunds work.
If a product is purchased automatically through our Telegram bot or directly via the website, we recommend recording your screen during the transaction. In these cases, we guarantee replacement if the product does not work as intended.
For all other purchases, products are non-refundable. If a purchased item is not working, please contact our support team immediately for assistance. This ensures transparency and avoids misunderstandings regarding refunds.
The information provided here serves only as a general explanation of our store’s refund procedures. While we strive to ensure all purchases are delivered correctly, we recommend recording screen activity during automatic or website transactions to confirm the product’s status.
If an issue arises with such a purchase, our support team will review the case and provide a replacement if valid. For other purchases, refunds are not provided. Always contact support immediately if a product is non-functional or differs from the description.